Reliable Family Tree Maker Support – Anytime, Anywhere
Toll Free: +1 (888) 3444-r4rt)
Your family history is precious — and we’re here to make sure your Family Tree Maker (FTM) software runs smoothly every step of the way. Whether it’s syncing with Ancestry, upgrading to the latest version, or resolving technical issues, our reliable team provides fast, friendly, and expert support.
Family Tree Maker (FTM) 2024 is the latest and most advanced version of the world’s leading genealogy software, designed for both Mac and Windows users. Whether you are just starting your family history journey or have been building your tree for years, FTM 2024 makes it easier, faster, and more secure to preserve your family heritage.
Cross-Platform Support – Works seamlessly on both MacOS and Windows.
Ancestry Integration – Sync your family tree directly with Ancestry to access billions of records.
Color Coding & TreeVault® – Organize your research with advanced color coding and cloud tree backup.
Photo & Media Management – Attach photos, documents, and stories to your family members.
Advanced Charts & Reports - Create beautiful charts and reports to share with your family.
Improved Performance – Faster, smoother, and more reliable than previous versions.
At FamilytreeMaker Support, we know that every Family Tree Maker user has different needs — from installing the software for the first time to fixing complex syncing issues. That’s why our support is designed to be personal, patient, and always available.
Your family history is precious — and we’re here to make sure your Family Tree Maker (FTM) software runs smoothly every step of the way. Whether it’s syncing with Ancestry, upgrading to the latest version, or resolving technical issues, our reliable team provides fast, friendly, and expert support.
✅ Instant Assistance – Connect with us via live chat, email, or call. Our support team is always ready to guide you.
✅ Step-by-Step Guidance – From installation to data transfer, we walk you through every process so you never feel stuck.
✅ Safe & Secure – Your family data is valuable. We ensure 100% privacy and secure handling during troubleshooting.
✅ Remote Help – With your permission, our experts can provide safe remote assistance to quickly resolve complex issues.
Family Tree Maker 2024 was officially released in May 2025, bringing powerful new features and improvements that make managing your family history easier than ever.Why Upgrading to FTM 2024 is Important:
More Undo Power: The new Turn Back Time® 5000 lets you undo up to 5,000 changes, making it safer to experiment or correct mistakes.
Better Collaboration: Connect Workspace + FTM Connect 2.0 allows family members to add notes, hints, and photos in real time.
Enhanced Photo Tools: One-click color coding, real-time cloud syncing via TreeVault®, and improved integration with Ancestry and FamilySearch.
Guided Support: With Co-Pilot 2024 and the upcoming Resource Center, learning and using the new features has never been easier.
At FamilyDreamMaker Support, we do more than just install Family Tree Maker—we guide you every step of the way. From smooth setup to personalized help, we ensure your upgrade is safe, reliable, and worry-free.Our experts take care of data transfers with precision, so you never lose a single memory. We provide step-by-step guidance to make the process simple and stress-free.With our trusted support, you can focus on building your family history while we handle the technical side.
a. Pick a template that suits your style and start organizing your collected family data.
b. Drag and drop fields make it simple to design your chart.
We make sure all your family trees, photos, and notes are securely preserved during the upgrade.
Our team installs FTM 2024 and configures all features, including TreeVault syncing, Connect Workspace, and new tools.
a. Arrange family members from the oldest at the top to the youngest at the bottom.
b. Link siblings together for a clear family structure.
Even after upgrading, our 24×7 support team is available to assist you with any questions or issues.
Software won’t install or keeps showing errors.Activation key problems or license not recognized.Compatibility issues with Windows or Mac versions.
Tree not syncing correctly with Ancestry.com.Sync errors with TreeVault® Cloud.Duplicate or missing records after syncing.Sync interruptions due to internet or account issues.
Corrupted family tree files (.FTM or GEDCOM).Crashes when opening large trees or certain files.Problems importing/exporting GEDCOM files.Lost media (photos, documents, notes) after file transfer.
Trouble upgrading from older versions (e.g., FTM 2019 → 2024). Loss of data or missing features after upgrade. Features not appearing after update.
Pedigree charts, descendant charts, or reports not generating correctly.Missing photos or information in printed charts.Layout or formatting problems.
Ancestry hints not appearing in FTM.FamilySearch records not syncing. Duplicate or mismatched hints in People Index..
Difficulty finding certain tools or menus.Confusing interface for new users.Features hidden or hard to locate after updates.
Pedigree charts, descendant charts, or reports not generating correctly.Missing photos or information in printed charts.Layout or formatting problems.
Crashes, freezes, or unexpected shutdowns.Slow performance with large family trees.Error messages when performing common actions (e.g., saving, merging, or printing).
Many genealogists encounter problems when photos, documents, or videos disappear from their family tree software. Recovering these media files is essential to preserve memories and create a complete ancestral record.
Struggling to access Family Tree Maker on your phone or tablet? Mobile compatibility issues can prevent users from updating or viewing their trees on the go. Learn how to resolve these errors and stay connected to your family history anytime, anywhere.
Is your family tree not syncing with the latest updates? Keeping member details accurate ensures your genealogy research remains relevant. Fixing update errors helps maintain consistency across all devices and platforms.
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